Retail footwear for everyday movement Shop by need, fit and terrain
Cash on delivery is available in Singapore, Malaysia, Hong Kong and Taiwan.
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Shipping and payment

12Shoes initially serves Taiwan, Hong Kong, Singapore and Malaysia. Standard delivery is free. Online payment and cash on delivery are offered according to availability in your delivery market.

Service status: Delivery and payment integrations are being tested. Once enabled, the available methods and final amounts will be shown at checkout.

Delivery methods

Taiwan

Home delivery and collection options are planned. Available methods depend on the delivery address.

Hong Kong

Local delivery is planned. Coverage depends on the delivery address.

Singapore

Standard delivery is planned. Coverage depends on the delivery address.

Malaysia

Standard delivery is planned. Coverage in West and East Malaysia depends on the delivery address.

How charges work

Standard deliveryFree deliveryFree standard delivery applies to the four initial markets.
Online paymentPay the displayed priceWith an available online payment method, you pay the displayed product price without a cash-on-delivery service fee.

Cash-on-delivery service fee

Cash on delivery is an optional service with a fixed fee for each delivery market. The fee is listed separately before you place an order, rather than included in the product price or delivery charge.

  • TaiwanNT$250
  • Hong KongHK$60
  • SingaporeS$10
  • MalaysiaRM30

Before you place an order

  1. Enter your delivery addressAvailable delivery methods are shown for your market and address.
  2. Choose a payment methodWhen cash on delivery is selected, the applicable fixed service fee is added to the order summary.
  3. Check the totalProducts, delivery and any service fees are itemised before you place the order.

Cash on delivery may not be available for every address, product or order. Check the methods offered at checkout. This information page does not collect payment details.